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Information Technology at Nestlé North America values an inclusive culture and a diverse set of backgrounds. Talent from every branch of the military service complements our agile and innovative environment in many ways. Military service members offer skills such as the ability to adapt, work well under pressure, lead through integrity, and enable others to learn and grow. The unique assets gained from an inclusive and diverse culture help us better serve our customers.

- Sabine R. | Senior Vice President and Head of Information Technology at Nestlé North America

Writing Your Résumé for Civilian Readers

As civilians, there is one thing we are certain of regarding your military background—a résumé doesn't do your experience enough justice. However, it's your ticket into the recruiting process, whether it be at Nestlé or someplace else, so we hope these insights will help you craft your military/professional story.

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Résumé Length

A long-time theory and written rule exists that one-page résumés are a best practice, but times have changed. The real rule to effective résumé writing is about being strategic with what you include, not how much.

If you have several years of military or civilian experience behind you, we expect that will come with a longer, more detailed résumé. In fact, it is perfectly acceptable, if not suggested, to have different versions of your résumé—each tailored to the civilian jobs in which you apply for.

In other words, you may qualify for different types of jobs, like an IS/IT Project Manager and also a Systems Analyst, but that doesn't mean you would share details about your experience or skills in the same way for each of these roles. For the jobs in which you choose to apply for, read the job posting carefully to fully understand the responsibilities and skills needed. Read between the lines when viewing a job posting—what are the different listed responsibilities suggesting you need in terms of aptitude and skill set? This will also help you think through how to detail examples and key wins within your résumé that relate directly to the posting.

A Clear Objective Statement

Your vast military experience gives you a uniquely diverse background that we're excited to learn more about. However, your ranking and responsibilities may not clearly indicate what your civilian career aspirations are. Including a concise objective statement can help summarize what you hope to do next, how your skills might make you a strong fit for the job, and suggest where (geographically) you plan to work. As a large percentage of transitioning service members consider moving geographies to begin a civilian lifestyle, it is important to consider ways in which you can show localization. For example, list your intention within the objective statement to relocate cities/states by a particular date so recruiters and hiring managers have a better understanding of your availability and proximity.

Your Audience

As recruiters and talent sourcers, we do our homework so we're prepared to review résumés with military experience and conduct interviews with service members/veterans like you. It's important to us that we can understand and relate to you. However, we certainly won't know everything. Without compromising the content of your résumé, think about how you can translate military vocabulary into civilian-speak so we can further discover how your accomplishments can translate to the job. Skills translators, like Résumé Engine, can serve as an effective tool to assist in this process.

Before You Apply

You would never think to enter combat without making sure you have all of your equipment, and that everything functions how it should. While not nearly as risky, this is no different. Double-check your résumé for these key components before submitting it with an online job application:

  • Is your contact information up to date?
  • Is the content formatted in a consistent way throughout?
  • Have you spell checked?
  • Are all dates and timeframes accurate?
  • Are your experiences, skills, and accomplishments listed in a way that relates to the job posting?
  • Are all acronyms spelled out as a first reference?
  • Do the contents of your résumé match what is listed on your LinkedIn profile (if applicable)?

Most importantly, know that it is truly an honor for us to read your résumé and learn about your military experience. Thank you for your service!

How to Succeed in Our Behavior-Based Interviews

Behavior-based interviewing has been around for over 25 years and has begun to shed light on research showing that past performance is a strong predictor of future performance. Both our phone interview and face-to-face interview processes (which may be virtual at times) are behavior based. In this type of interview, questions are structured to extract specific examples and experiences from you—as the interviewee—to help determine how you may react or behave in similar situations you might face within your new civilian role.

Here's the tricky part. As a military service member, no civilian interviewer can quite understand or relate to the stresses and experiences you've endured while in uniform. However, we have all the confidence in the world you may have what it takes to exceed expectations on the job here at Nestlé.

How to Prepare for the Interview

  • Think about the desired behaviors Nestlé (or another employer) is seeking based on what you see in the job posting (e.g. teamwork, ability to influence, initiative, work ethic, problem solving, etc.).
  • Also think of specific examples from previous experiences (in the military or otherwise) that highlight your individual skills. You may wonder how infantry or artillery expertise can transfer to the corporate world—don’t focus so much on the hard military skills, but what skills or traits did you gain from acquiring that knowledge and experience? And how can that transfer over?
  • Write your examples and notes down and review them before the interview—often times, seeing it visually can help. In fact, you can bring those notes with you to the interview if you choose to. Our interview process is not a test, so there’s no harm in jogging your memory with a few notes.
  • Be prepared for the interviewer to ask follow-up questions to probe deeper into each of your examples to help further understand your technical knowledge or how you approached specific issues.

*Remember, our knowledge of processes and technologies used in the military may be very limited. We don’t expect to fully understand the details, but we will need to be able to gauge if the behavior/actions you exhibited were appropriate for the situation.

How to Answer Behavior-Based Questions

  • Think of behavior-based interviewing as storytelling. Explain the situation, behavior, and outcome for each example you provide. Explaining the situation should be brief—give us some concise context to set the scene. The majority of your storytelling will be about the specific behaviors you exhibited.
  • Focus on most recent examples from the military or other jobs. What do we mean by “examples”? Situations in which you solved a technical problem, developed a solution, or overcame adversity that led to an effective outcome.
  • Be confident and proud of what you've accomplished, whether it be while serving in the military or someplace else. Stick to the facts and practice articulating your specific actions (behaviors) within each situation. Practicing this with a friend or family member may help this process feel more realistic.

During the Interview

  • Take your time. It's better to take a moment to breathe and think of a good example than to answer too quickly with a poor one.
  • Err on the side of giving more details than you think you need to describe each situation and behaviors. Especially when it comes to explaining military terminology or processes.
  • Don't be afraid to take credit—define your role in the group/combat team/battalion (or otherwise) when explaining a situation. Use “I”, not “we” when you’re able.

After the Interview

We expect you’ll have some questions for us, too. But, don’t ask questions just to ask questions. Bring to us your curiosity so we can help confirm if we’re the right fit for you.

Follow us on social media

As both a Nestlé employee and a military service member, you can continue your (and your family's) Nestlé insurance coverage while deployed or absent on military leave for up to 24 months of service.

Did You Know? #AllIn4VEts.

Values rooted in respect – respect for ourselves, others, diversity and the future.

From Protecting America to Corporate America. Here's how to translate your skills and experiences onto paper.

Military Veterans: we know your skills translate well into a career at Nestlé. #AllN4Vets #ProjectOpportunity

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We care about the whole you – and it starts with good health. Our comprehensive health package and incentive programs make good health even better. More Details

Comprehensive Health Package

Through our Total Rewards Program, you'll enroll annually in medical benefits options that suit your family and lifestyle best. These options include:

  • Children and/or domestic partners
  • Life insurance, disability, and employee assistance offered at no cost to you
  • Dental and vision insurance options
  • A variety of cost-saving preventative opportunities through the onsite associate health and wellness program located at one of our downtown St. Louis, MO locations

Employee Assistance Program

Free, confidential access to licensed professional counselors who are trained to help with a variety of personal or family challenges are available to you depending on your specific needs.

Weight Management Programs

Each year, we offer unique incentive programs to help you reach your weight, fitness, and lifestyle goals. These programs take shape through the needs and requests of our associates.

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We have one of the most progressive parental support policies in the industry backed by programs and perks to support your family as it continues to grow. More Details

Parent Support Policy

Family always comes first – a commitment we've made across the entire organization by offering one of the most progressive parent support policies in the industry. All designated primary caregivers are offered up to 14 weeks of paid leave, and can elect up to an additional 12 weeks for a potential of 26 weeks total at home as you start or grow your family. If you are not the primary caregiver, you'll receive one week of paid leave following the birth, adoption, or foster care placement of a child.

Child Adoption Assistance Program

Adopting a child is a special gift, and we hope to assist with offsetting a few of the costs incurred with growing your family. There are some variances across this program depending on your role within the organization.

Infant Formula Program

If you have an infant under 12 months old, you'll receive 32 store coupons for any type of Nestlé family.

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401K matching, an annual bonus plan, FSAs, HSAs, and recognition programs – we know just how important these are to you and your family. More Details

Bonus Plan

As a full-time employee of Nestlé, you become eligible for our short-term incentive program based on the company's overall annual performance.


When you add to your retirement savings plan, we feed into it, too. You'll save on a before-tax basis through automated payroll deductions – and it's easy to monitor and keep track of online.

Recognition Programs

There are many ways to receive awards and rewards, as well as earn recognition for top-notch work. These may vary by location, department, or team. Don't worry, the work you do will not go unnoticed.

Corporate Discounts

Being part of such a large corporate network like Nestlé comes with big perks – discounts on buying/renting vehicles, tickets to sporting events, and lower rates for cell phone plans and other consumer products. If you're stationed at our head IS/IT office in St. Louis, you'll also have access to the Nestlé "Company Store" at one of our downtown St. Louis locations, which offers considerable discounts on a variety of Nestlé products, including pet food, confectionary items, snacks, and other merchandise.

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Thinking about going back to school? Or receiving ongoing training and development to advance your career? We have more than just an app for that. More Details

Training and Development

We know everyone learns in different ways and at different paces – and we accommodate them all. Online, in-class, small teams, big groups, onsite, away from the office. We have a robust assortment of class options designed specifically for areas of interest and development across the business. The Associate Development Center at one of our downtown St. Louis locations is a prime location for many of our in-house training courses.

Education Reimbursement

Regardless of your career area or level, if you're interested in pursuing higher education to further develop in your role, we want to support you. We offer reimbursement toward tuition and book/class fees to help you reach your next-step educational aspirations.

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Paid Time Off

Family always comes first – and we recognize you have priorities outside of work. Our flexible paid time off package gives you all the time you need for everything you want. More Details

Company Holidays

Annually, we honor eight federal holidays, as well as additional paid personal days near the spring and winter holidays. Two floating days (to use at your discretion for religious, cultural, or personal reasons) are also provided. *Number of floating holidays may vary in your first year of employment based on hiring date.

Expected paid holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • One-Day Spring Break
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

Your Own Personal Time Away

For vacation, medical, or personal reasons that are entirely up to you and your needs, you are well deserving of paid time off (PTO) throughout the year. Eligible employees earn PTO each pay period with accrual abilities based on your years of service with Nestlé.

Bereavement and Funeral Leave Policy

The loss of a relative has profound impact on a person. This policy is designed to allow you ample time away from work to be with your family while coping through the loss of a loved one.

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On-the-Job Perks

These will vary by location, but you can bet at every place that you’ll have access to corporate discounts, great food, and activities to stay well and inspired. More Details

NOTE: These benefits are specifically for employees who will be located at our head IS/IT offices in St. Louis, Missouri.

Proximity to Cafés and Restaurants

Being located in the heart of downtown St. Louis, just outside of our office doors (and breathtaking, high-rise view) are cafés and restaurants of every type for any moment of the day – Check out the city's recommended eateries.

Free Parking

Parking is a premium in most cities. At this downtown location, you're provided with a free parking pass in a covered parking garage. We want to ease your mind on the commute to work as best as we can.

Fitness & Wellness Center

Although not located on the property of our heart-of-downtown location, just a few long blocks away at another location is our Fitness & Wellness Center available to you with convenient offerings:

  • $10/month gym membership with access to cardio equipment, free weights, personal training, and a variety of fitness classes (open early morning and into the evening)
  • Free CPR certification classes
  • Therapeutic massage services available every Wednesday ($1/minute)
  • Free care and consultation from our full-time nursing staff
    • Flu shots
    • Blood pressure checks
    • Annual biometric health screenings
    • Treatment for minor and acute illnesses/injuries
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Pet Adoption

With Nestlé Purina — a leading pet care company — as an essential part of the Nestlé portfolio of businesses, we are proud to bring more pets and people together by offering you assistance with adopting a pet. More Details

If you plan to give a dog or cat a new home as an employee of our Nestlé Family, whether from a breeder or from a rescue organization, we give you $200 to help offset the cost of pet adoption. Visit Petfinder to begin the process of growing your family.

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Our Recruiting Process

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Do Your Research First

The IT market is competitive – and we know you have a world of innovative employers to choose from. It's crucial to us that we're just as strong of a career fit for you as you are for Nestlé. We encourage you to do plenty of research on us through our careers website and learn more about each of our different Nestlé businesses to see if we're a good fit for each other. If you don't find a position currently available that fits your career goals, join our Nestlé IT Talent Network to receive alerts when relevant jobs become available…straight to your inbox.

Apply Online

In order to be considered for any one of our IT job openings, you must apply online through our careers website. Every applicant that meets our basic qualifications on the job will have their résumé reviewed by a member of our Talent Sourcing Team. The application will take less than 5 minutes and can be done on a mobile device – we recommend reading the job posting thoroughly to ensure you meet the basic qualifications listed. Upon applying for a job, you'll receive prompts to create a username and password. Keep track of these credentials as you can revisit the Applicant Tracking System throughout the recruiting process to check the status of your application.

*A résumé is required upon application, however, cover letters, letters of recommendation, and a list of references are not needed.

Phone Interview

Upon reviewing your job application, you may be contacted by a Recruiter on our Talent Sourcing Team for a behavior-based phone interview. If you do not make it to the phone interview stage, you will also be contacted by us via email so you're not left in the dark wondering where you are in the process. This interview is more than just diving into your résumé. Research effective behavior-based interviewing skills to help prepare for this step in the process. A few recommendations to consider:

  • Make sure you have strong wifi connection at the location in which you plan to conduct your phone interview
  • Locate a quiet setting free of any background noise
  • Have your résumé in front of you to reference
  • Prepare a few questions for the Recruiter at the conclusion of the interview – questions you may not have found answers to throughout your online research
Face-to-Face Interview

A successful phone interview may lead you to the face-to-face interviewing stage either at our Nestlé IT offices in downtown St. Louis, Missouri, at any of our local Nestlé businesses around the U.S., or online through our virtual interviewing platform. You'll interview with three different interviewers (or small-group interviewing teams) over the course of three hours to answer various behavior-based interviewing questions about your background, experience, and expertise. Click here for tips on successful behavior-based interviewing. You'll hear from a member of our Talent Sourcing Team whether or not you'll be extended an offer for the job. We promise, we'll never leave you hanging.

Verbal Offer

We'll extend you a “verbal offer” if you had success in our face-to-face interviewing process and are the right candidate for the job. We move as quickly as we can – you can expect to be contacted by a representative from Nestlé.


At this point, you've accepted our verbal offer and are beginning the paperwork to officially join our Nestlé Family. We (and you) have some important administrative tasks to complete before your first day on the job, so we'll get the ball rolling right away through email communication from our Talent Sourcing Team. Please be on the lookout in your email inbox and by phone regarding important next steps.


This is a great time for asking questions and finalizing any details prior to joining us, whether you're relocating to our head offices in St. Louis, another one of our U.S. Nestlé businesses locations, or beginning your role with us virtually. A little something special will arrive on your doorstep – something so you know we're thinking of you as you make this career transition. You'll have a contact from Nestlé available should you need anything leading up to your start date. Beyond that, we're thrilled to have you join our very #PassionIT team. Welcome aboard!

Tips From Our Recruiters

Having the perfect background and all the right experience isn't always enough. It's critically important to come prepared to story tell your experiences so we can evaluate how you might perform on the job. Ever heard of the STAR method? We use a similar approach—behavior-based interviewing. Check out the below articles, which include guidance and tips directly from our Recruiting Team, to help put your best foot forward on interview day.